Terms & Conditions
Please read these terms and conditions carefully before using this website, www.kandycleaning.co.uk, owned and operated by UK Kandy Limited (Company number 11711981), whose registered office is at Office 4, Level 2, Frobisher House, Nelson Gate, Southampton, SO15 1GX ("we", "us" or "our").
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1. AGREEMENT
By accessing or using our website, you signify that you have read, understand, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use our website.
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2. ELIGIBILITY
By using our website, you warrant that you are at least 18 years old, have the legal capacity to enter into this agreement, and are resident in the United Kingdom.
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3. SERVICE PROVISION
We provide professional cleaning services as listed on our website. We reserve the right to refuse service to anyone for any reason at any time.
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4. PRICE AND PAYMENT
All prices are in British pounds sterling. Full payment must be made at the time of booking unless we agree to invoice you. We accept payment by credit or debit card, bank transfer or cheque.
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5. CANCELLATION AND REFUND
You may cancel your booking up to 24 hours before the service is due to start. Cancellations must be made by contacting us. If you cancel your booking within less than 24 hours, you may be charged a cancellation fee.
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6. LIABILITY
We do not exclude or limit our liability for death or personal injury caused by our negligence, fraud, misrepresentation or any liability that cannot be excluded or limited under English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
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7. INTELLECTUAL PROPERTY RIGHTS
We are the owner or licensee of all intellectual property rights on our website and the material published on it. These are protected by copyright laws and treaties around the world.
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8. GOVERNING LAW AND JURISDICTION
These Terms and Conditions are governed by English law. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the English courts.
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9. PRIVACY POLICY
Your use of our website is also governed by our Privacy Policy, which details how we handle your personal data. Please review our Privacy Policy to understand our practices.
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10. CHANGES TO TERMS AND CONDITIONS
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.
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11. CONTACT US
For any concerns or queries regarding these terms and conditions, please contact us at our registered office address.
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12. SEVERANCE
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, it will be deleted from the rest of the Terms and Conditions, which shall remain unaffected.
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13. ENTIRE AGREEMENT
These terms and conditions constitute the entire agreement between us and supersede all prior agreements, understandings, and arrangements between us, whether oral or in writing.
Date of Last Update: July 23, 2023
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